I Know Temecula Valley
What is I Know Temecula Valley?
I Know Temecula Valley is an interactive program that is designed to provide some of the basic knowledge of Temecula Valley that front line hospitality service employees should know in order to efficiently and effectively guide guests and visitors towards a fulfilling Temecula experience. This program is a one day tour of Temecula that includes transportation and lunch along with venue tours that will teach you top things to do in our valley, Temecula history and much more. In these presentations, you will become more knowledgeable about these Temecula Valley experiences:
- Southern California Wine Country
- Old Town Temecula
- Culinary Experiences
- Special Events
With a more complete understanding of Temecula Valley Wine Country, member businesses will be better equipped and more comfortable selling one of our area’s greatest tourism assets, resulting in greater customer satisfaction, repeat business and increased sales.
Hospitality Day is the perfect training tool for the following staff of our Visit Temecula Valley Members:
- Front Line Customer-Facing Staff
- Top Service and Sales People
Participation is free but space is limited.
This experience is offered several times per year and the tours will commence within standard operating hours of our local businesses.
Hospitality Day takes place in Temecula Valley at various locations including Old Town and Wine Country. Those who are signed up to participate will be provided a detailed itinerary of the event that will specify arrival time, estimated time of completion, and places to be visited. The Visitor’s Center in Old Town Temecula will typically be used as the pickup and drop off location for the event.
Tourism matters! Temecula Valley Southern California Wine Country and its affiliated hospitality and tourism partners are the third largest employer in the area, yet there are many managers and staff that do not know all there is to know about this valuable segment of the local economy. We care about your business and the local tourism related economy and want the guests stay to be an experience that leaves them wanting more of Temecula Valley Southern California Wine Country.